Your import route / 04
Your file, ready for a first reply.
Tell the Kora sales team what is settled and what still needs an answer. The first response is due within two business days.
Use the message field for the open items
Include your document list, requested measurement basis, sample questions and packing preference. If a destination check is pending, identify it as pending so it can be carried forward in the discussion.
Keep a copy of the enquiry
Save the summary alongside your cargo description. When the reply arrives, reconcile it against the same version of the file and list any remaining questions before treating the proposal as complete.
Check these first
Run through the export document checklist and the specification guide so your open items are specific. Then see what Kora lists for lump charcoal and briquettes. Not ready to send? Use the contact page for a short question.